Haier MWM7800TB 2/3-Cu-Ft 800-Watt Microwave Oven, Black
by Haier
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List Price: Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of Haier MWM7800TB 2/3-Cu-Ft 800-Watt Microwave Oven, Black
Customer Review: HORRIBLE! DO NOT BUY!!!!! Does not even deserve one star.
Summary: 1 Stars
I bought this product in February 2007. In January 2009, the microwave stopped heating things up. So, although it looked like it was working, your items would sit in the microwave for 10-20 minutes (when it really should only need one minute to heat a dinner plate) and it would still be as cold as when you first put it in. As for their customer service...HORRIBLE!!! Although it says it's covered for 24 months (parts only), and to call for the name of the nearest authorized service center, they told me I needed to pay the labor charges and I needed to call someone in my area. The customer service agent said, "Check your local phone book." I reminded her what the limited warranty said, and she again said, "Check the phone book." To avoid a headache, I'm just going to buy a new one.Customer Review: Worst microwave oven ever!!! Don't buy it.
Summary: 1 Stars
This is the worst microwave oven I ever used, quality wise and customer service wise.
It didn't work out of the box. The tray keeped turning while the door was open. I had to press the "Power" botton to stop it (strange!). More ridiculous thing was that when I pressed any number, it would run the whole minutes. For example, when I pressed "5", it started to run 5 minutes. So it didn't allow me to choose any time longer than 10 minutes, because when I pressed "1", it already started its 1 min run.
The customer service is even worse. The guy tried to persuade me that the oven was designed to run the way it was. But he could not figure out how to set up a 15-minute run. Worst part was that I would have to pay a $15 shipping to get this defective oven replaced!
In conclusion, don't buy this item unless you want to enjoy some very weird (and rare) oven and the horrible microwave.