Haier XQJ50-31 Portable Electronic Control Washing System with LED Display
by Haier
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Product Summary
Manufacturer: HaierBrand: Haier
Model: XQJ50-31
Product features:
- 11.0 lbs capacity, space saving design
- 4 wash cycles, 3 water level selections
- 2-24 hour delay start feature
- Quick connect sink adapter
- 22 x 21.3125 x 37, weighs 86 lbs.
Kitchen and Housewares Reviews of Haier XQJ50-31 Portable Electronic Control Washing System with LED Display
Customer Review: Two-month ordeal trying to get parts
Summary: 3 Stars
Haier has a problem knowing one thing from another. First they shipped me a beer dispenser! I refused delivery, and eventually got the washer. It does have an outward dent in the front,par for the course,apparently.
It also has a leak. I called Haier and they immediately set up a visit from a local repair shop. Very pleased so far. The problem is in getting parts. Linda, the parts lady for the repair people, has been very diligent, but the large distributors they usually rely on don't carry Haier parts, so you have to order from Haier, which is like breaking into Fort Knox.
This saga started September 24, 2008, and finally on November 23, after contacting a Haier field supervisor for this region, Linda got the parts.
Only problem is they didn't send all the right ones. The one thing she mentioned was that instead of a rubber grommet they sent a screw! First a beer dispenser, then a screw. Is there a message there?
She's sending the repairman to do what he can and assess the further leaks it's developed, as I've used it (and mopped up) several times while waiting. Then she's going to call the field superintendent and tell him he needs to give me a new machine. I was going to call Haier and demand one, because I've wasted three months overall on this project, but I kept thinking she could get the parts.
However, having said all that, I like the machine itself if I can ever get one that doesn't flood me out. It will serve my purposes just fine.
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Description of Haier XQJ50-31 Portable Electronic Control Washing System with LED Display
Haier's Portable Electronic Washing System with LED DisplayClothes Washers Tools
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